GDPR Policy

This Privacy Policy aims to clarify what data we collect, how we use it, and your rights as a user. We respect the General Data Protection Regulation (GDPR) and we are committed to ensuring the trust and security of our users.

Policy Scope: It applies to all information collected through our application, including interactions with our customer service and marketing activities.

Acceptance: By creating an account on the Tale Me application, you confirm that you have read this Privacy Policy, understood it, and accepted it. This constitutes a contractual agreement between you and the publisher of Tale Me.

Modifications: Tale Me may modify or update this policy at any time without notice.

Change Notification: In case of significant modifications, Tale Me will notify users by email at the address linked to their account before the new policy takes effect.

Acceptance of Changes: Continuing to use the Tale Me application after the entry into force of the modifications to the Privacy Policy means that you accept these changes. We recommend that you regularly check this page to be informed of the latest version of the policy. If you do not agree with the new policy, you have the option to stop using Tale Me, as indicated in the termination section of our general terms.

Contacts

National Commission for Data Protection and Liberties

3 Place de Fontenoy

TSA 80715

75334 PARIS CEDEX 07

Tel : 01 53 73 22 22

Fax : 01 53 73 22 00

https://www.cnil.fr

Data Protection Officer Contact

To exercise these rights or for any question regarding data processing, you can contact the service in charge of exercising these rights:

At the following email address: tec@pictoaccess.fr

Data Protection Officer

165 avenue de Bretagne

59000 Lille, France

DEMILY Clément

Personal Data Collected

At Tale Me, we take our data collection responsibility very seriously. Our goal is to offer you a personalized and secure experience while respecting your privacy.

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Role: Firebase Messaging is essential for managing push notifications, allowing Tale Me to keep its users informed of important updates, new features, and relevant alerts. This service ensures the timely delivery of notifications and monitors their performance to optimize user engagement.

Purpose: Integrating Firebase Messaging aims to improve real-time communication with Tale Me users, ensuring that notifications are sent and received reliably. This contributes to a more responsive and connected user experience, increasing user satisfaction and loyalty to Tale Me.

To Learn More: We invite you to consult the privacy policy of Firebase Messaging to learn more about the processing of your data in the context of sending push notifications.

Data Management Platform

To optimize the synchronization of application data, the management of our internal CRM, and the analysis of business statistics, we use the Notion service. It allows for efficient centralization and processing of data, while offering a flexible and collaborative interface.

Role: Notion is essential for managing and synchronizing Tale Me data. We send data from our backend to Notion to track user interactions, analyze application performance, and generate dashboards for our professional clients. This service ensures smooth data management and efficient collaboration within our team.

Purpose: Integrating Notion aims to improve the management of Tale Me data, ensuring accurate synchronization and in-depth analysis of data. This allows us to provide high-quality services, continuously improve our application, and generate detailed reports for our professional clients.

To Learn More: We invite you to consult the privacy policy of Notion to learn more about the processing of your data in the context of data management and synchronization.

Data Transfers Outside the European Union

Tale Me is an application used worldwide, which means that the data collected may be transferred and processed outside the European Union (EU) and the European Economic Area (EEA). This section explains the circumstances and measures taken to ensure the protection of your data during such transfers.

International Transfer Framework

Nature of Transfers: The data collected by Tale Me, including personal data of users, may be stored and processed in countries where the application's subprocessors are located and where they operate their data infrastructure.

Concerned Countries: This may include, but is not limited to, the United States where subprocessors such as Amazon Web Services, Inc. and Google, LLC are located.

Data Security in International Transfers

Protection Measures: Tale Me has carefully selected its subprocessors to ensure that all data transfers outside the EU and EEA are carried out in compliance with the data protection standards established by the General Data Protection Regulation (GDPR).

We encourage you to consult the privacy policies of our subprocessors for more details on their practices for processing data outside the EU and EEA.

Data Retention

This section describes our approach regarding the duration for which we retain personal data collected and the criteria used to determine this duration.

Data Retention Principles

Limited Retention to Necessity: Personal data is retained only for as long as necessary for the purposes for which it was collected. This includes providing our service, complying with legal obligations, resolving disputes, and applying our policies.

Regular Data Review: We conduct regular reviews to ensure that personal data is not retained for longer than necessary.

Specific Data Retention Duration

User Account Data: Data associated with a user account is retained as long as the account remains active. This includes login information, user profiles, and generated content.

Transaction-Related Data: Data related to transactions and interactions with the application is retained in compliance with legal and regulatory requirements, including for accounting and tax purposes.

Security-Related Data: Data related to interactions that may be useful in the context of fraud prevention is retained for 3 years.

Deletion at User's Request: You have the option to request the deletion of your account and associated data from the application settings.

After Account Deletion

Deletion of Personal Data: When a user deletes their account, all personal data associated with it is deleted from our systems, subject to any retention periods required by law.

Anonymized Data Retention: Some data may be retained in an anonymized form, devoid of any personal identification, for statistical or research purposes.

Security-Related Data: Data related to interactions that may be useful in the context of fraud prevention is retained until the previously mentioned expiration date.

In accordance with the General Data Protection Regulation (GDPR), Tale Me acknowledges and respects the following rights of users concerning their personal data:

Right of access (Article 15 GDPR), rectification (Article 16 GDPR), update, completeness of your data;
Right to lock or erase your personal data (Article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or when their collection, use, communication, or conservation is prohibited;
Right to withdraw your consent at any time (Article 13-2c GDPR);
Right to limit the processing of your data (Article 18 GDPR);
Right of opposition to the processing of your data (Article 21 GDPR);
Right to the portability of the data you have provided to us, when your data is subject to automated processing based on your consent or a contract (Article 20 GDPR);

To better understand your rights, you can consult the website of the CNIL, accessible at the following address: https://www.cni l.fr

To exercise these rights, please contact Tale Me at the email address.

We may request identity verification to process your request. All requests will be processed in accordance with applicable laws and regulations.

You can also file a complaint with the CNIL at this address: https://www.cnil.fr/en/plaintes.

Measures for Data Protection

Tale Me is committed to ensuring the security and confidentiality of its users' data. To do this, we adopt a proactive approach in data protection. Here are the key measures we implement:

Minimization of Data Collection: We adhere to the principle of data minimization, collecting only the information strictly necessary to provide our services. This approach helps to reduce potential risks associated with data management.

Limited Sharing of Data with Third Parties: We limit the sharing of personal data with third parties. When sharing is necessary, it is done only with trusted partners who have demonstrated their commitment to data protection and operate within the framework of applicable regulations.

Use of Reliable Subprocessors: For the security of information systems, we rely on reliable subprocessors and service providers. These entities are chosen for their ability to offer high levels of data security and protection. We ensure that they adhere to strict data security standards, in compliance with applicable regulations.

Conclusion

At Tale Me, we deeply appreciate the trust you place in us to provide an enriching and secure experience for you and your children.

We are committed to maintaining a safe, creative, and educational environment, while complying with the most stringent data protection regulations.

Thank you for being part of the Tale Me community and we hope you find our application stimulating and enjoyable. If you have any questions or concerns regarding our Privacy Policy or your experience with the application, please do not hesitate to contact us at tec@talemeapp.com